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19.04.2024
: IT Service Delivery Manager
City of Johannesburg Metropolitan Municipality
... Manager. Review and monitor the IT operations performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update existing processes and develop new ones to achieve required service levels Risk and Compliance Management Identifying all ...
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Business Capital Group
30.08.2024
: IT Service Delivery Manager
City of Johannesburg Metropolitan Municipality
... Manager. Review and monitor the IT operations performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update existing processes and develop new ones to achieve required service levels Risk and Compliance Management Identifying all ...
More »
Business Capital Group
16.04.2024
Call Centre Manager Johannesburg, South Africa
Johannesburg
... Manager, and relevant stakeholders, if needed) Weekly documented coaching/feedback on CLO’s performance Ensure JD, KPI, expected standards are imbedded. Performance Management of CLO’s Ensure frequent engagement and alignment on daily expectation. Conduct remote live listens of at least 3-5 ...
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Abantu Staffing Solutions
19.04.2024
It Service Delivery Manager Parktown
City of Johannesburg Metropolitan Municipality
... Manager. Review and monitor the IT operations performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update existing processes and develop new ones to achieve required service levels Risk and Compliance Management Identifying all ...
More »
Business Capital Group
30.08.2024
It Service Delivery Manager Parktown
City of Johannesburg Metropolitan Municipality
... Manager. Review and monitor the IT operations performance reactively and proactively to meet SLAs and customer requirements. Work with support and delivery leads to update existing processes and develop new ones to achieve required service levels Risk and Compliance Management Identifying all ...
More »
Business Capital Group
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